Privacy Policy

Privacy Policy

Naija Game Arena · Effective Date: 5 April 2026 · Last Updated: 10 September 2026

1. Introduction

Naija Game Arena ("we," "us," "our") is operated by MZ Technologies LTD, a company registered in Nigeria with registration number RC 9449995.

This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use the Naija Game Arena website, mobile application, and related services (the "Service").

We are committed to protecting your privacy in accordance with the Nigeria Data Protection Regulation (NDPR) 2019, the Nigeria Data Protection Act (NDPA) 2023, and other applicable data protection laws.

By using the Service, you consent to the collection and use of your information as described in this Policy.

2. Information We Collect

2.1. Information You Provide

DataWhen CollectedPurpose
Google or Apple account info (such as name, email, and provider identifier)SSO account creation or sign-inAuthentication, account setup
UsernameAccount creationPublic display name, referral code
Phone numberSMS sign-in, verification, or recoveryAuthentication, account recovery, withdrawal auth
Bank account detailsWithdrawal requestsProcessing payouts
Payment informationDepositsProcessed by Paystack — we do not store card details

2.2. Information Collected Automatically

DataHowPurpose
Device info (type, OS, browser)AutomaticOptimisation, debugging
IP addressAutomaticSecurity, fraud prevention
Game activity (moves, outcomes)During gameplayState management, fairness, disputes
Transaction historyDuring financial activityLedger, compliance, support
Session dataAutomaticSecurity, analytics, attribution, support diagnostics
Referral activityReferral featuresProgramme management

2.3. Information We Do NOT Collect

  • We do not store your Google or Apple password; phone sign-in uses one-time codes.
  • We do not store bank card numbers (Paystack handles this).
  • We do not collect precise GPS location.
  • We do not access your contacts, photos, or other device data.

3. How We Use Your Information

3.1. Service Delivery

Account management, authentication, gameplay, matchmaking, transaction processing, and wallet management.

3.2. Security and Integrity

Fraud detection, cheating prevention, Terms enforcement, dispute investigation, and suspicious activity monitoring.

3.3. Fairness Verification

Storing cryptographic seeds for provably fair system, enabling independent outcome verification, maintaining game logs.

3.4. Communication

Transactional notifications and promotional communications where permitted. A specific account-wide campaign may be enabled by default and will say so clearly. You can stop marketing email at any time in your notification settings or with the unsubscribe link included in every marketing email.

3.5. Improvement and Analytics

Product analytics, session replay, and aggregated trend analysis for game balance, matchmaking, UX, platform performance, and support diagnostics.

4. Legal Basis for Processing

BasisApplies To
Consent or legitimate interests, where permittedGoogle or Apple SSO, phone verification, promotional communications
ContractTransactions, wallet management, service delivery
Legitimate interestFraud prevention, security, analytics
Legal obligationKYC, financial records, law enforcement requests

5. Third-Party Services

ProviderData SharedPurpose
GoogleIdentity assertion and profile fieldsAccount sign-in
Apple (Sign in with Apple)Identity assertion and profile fields you choose to shareAccount sign-in
TermiiPhone number and SMS delivery metadataOne-time-code delivery
PaystackName, email, payment detailsDeposit/withdrawal processing
ResendEligible email address, message content, and delivery metadataMarketing-email delivery, bounce/complaint handling, and unsubscribe enforcement
Google AnalyticsUsage analytics, anonymous campaign parameters, backend user ID (when signed in)Funnel analytics, attribution, lifecycle reporting
Microsoft ClarityUsage analytics, masked session replay data, internal user ID, username (when signed in)Product analytics, UX improvement, support troubleshooting
HetznerApplication and database data (hosted)Primary compute and database infrastructure
Firebase / Google CloudAuthentication, realtime game/session data, and push tokensAuthentication, realtime transport, hosting, and push notifications
UpstashSession dataSession management (Redis)

Paystack processes payment information directly. We do not receive or store your full card number, CVV, or bank PIN.

Google Analytics helps us understand acquisition, funnels, and lifecycle conversion. We do not send usernames, phone numbers, email addresses, OTP codes, wallet balances, bank details, or auth tokens to Google Analytics.

Microsoft Clarity helps us understand how players use the product and diagnose issues. We do not use Clarity for advertising, and we do not send OTP codes, wallet balances, phone numbers, email addresses, bank details, or auth tokens to Clarity.

Resend receives an eligible address and the content and delivery metadata needed to send marketing email. Resend stores account and email metadata in the United States even when email is sent from another region. We record preference and suppression state ourselves and stop future marketing email immediately after unsubscribe, hard bounce, or complaint.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Retention

Data TypeRetentionReason
Account infoAccount + 2 yearsCompliance, disputes
Game history & logs2 yearsFairness, disputes
Transaction records7 yearsFinancial regulations
Provably fair seeds2 yearsPlayer verification
Session logs90 daysSecurity
Aggregated analyticsIndefinitelyNot personally identifiable

After retention, data is permanently deleted or irreversibly anonymised.

7. Your Rights

Under the NDPR and NDPA, you have the right to:

  • Access — request a copy of your personal data.
  • Rectification — correct inaccurate or incomplete data. (Username cannot be changed.)
  • Deletion — request account and data deletion within 30 days, subject to pending transactions and legal retention.
  • Data portability — receive your data in a structured, machine-readable format.
  • Withdraw consent — opt out of promotional communications at any time.
  • Object — object to certain processing (may affect service availability).
  • Complaint — lodge a complaint with the Nigeria Data Protection Commission (NDPC).

Contact support@naijagamearena.com to exercise these rights. We respond within 30 days.

8. Data Security

  • Encryption in transit: TLS 1.2+
  • Encryption at rest: Encrypted infrastructure storage and backups
  • Access control: Restricted to authorised personnel
  • Session security: HTTP-only, Secure, SameSite cookies
  • Financial data: SERIALIZABLE isolation, double-entry bookkeeping
  • Infrastructure: Access-restricted Hetzner compute/database hosts with retained managed Firebase services

In the event of a data breach, we will notify you and the NDPC within 72 hours per the NDPR.

9. Children's Privacy

The Service is not intended for persons under 18. We do not knowingly collect data from minors. Accounts found to belong to minors will be deleted.

10. Cookies and Similar Technologies

TypePurposeDuration
Session cookieAuthentication30 days
Preference storageSound/mute settingsPersistent
Analytics cookies / similar technologiesGoogle Analytics attribution/funnel measurement and Microsoft Clarity session replay/support diagnosticsSession and provider-managed persistent windows

We do not use third-party advertising cookies. We do use Google Analytics and Microsoft Clarity analytics cookies and similar technologies for product analytics, attribution, session replay, and support diagnostics.

11. International Data Transfers

Primary application and database data is hosted in Germany, while retained Firebase services operate in European regions. Providers may process limited service data in other jurisdictions: in particular, Resend stores email metadata, logs, and API records in the United States. We use these providers only for the purposes described above and require appropriate contractual and security safeguards for international transfers.

12. Changes to This Policy

Material changes notified 14 days in advance via email or in-app notification.

13. Contact Us

Data Protection Officer: Data Protection Officer

Email: support@naijagamearena.com

Website: https://naijagamearena.com

Address: No. 7A Anyaeji Street, Ugbowo, Benin City, Edo State, Nigeria

MZ Technologies LTD — All rights reserved.